The server count is exceeded

or similar

1. Check if you need to purchase more server license (CAL)

• Find info in the purchase license Invoice
• Find info in the Software Assurance Invoice
• Find info in the Key License File
  

2. When you are sure:

• that you have not exceeded the purchase server license
• and the stated number of servers in the Key License
  

• Upgrade to Version 6.5 or later
• Select the wanted active Search & Preview servers
  (How to Select Active Servers – see article in configuration)