WORLDWIDE SUPPORT & SERVICE CENTER

Response time are depending on what support or service agreement your company or organization has a subscription to

Software Assurance

  • Only 1-level support
  • Normal and known issues
  • First in, First out

Support Assurance

  • 1 and 2-level support
  • High priority response time

Emergency Assurance

  • 1, 2 and 3-level support
  • First priority response time
  • Extra: short / fixed response time can be agreed on

If in need of an agreement on fixed response time and/or emergency standby service
Please contact us in our Support & Service Center

More:

  • "Quick Links":https://docs.ontolica.com/search-preview/1/en/topic/quick-links
  • "Video Guide":https://docs.ontolica.com/search-preview/1/en/topic/video-guide
  • "Preview +500 File type & format List":https://docs.ontolica.com/search-preview/1/en/topic/500-plus-file-formats-list
  • "Start your FREE trial":https://docs.ontolica.com/search-preview/1/en/topic/search-preview-trial
  • "Request a quote":https://docs.ontolica.com/search-preview/1/en/topic/contact-support
  • "Documentation":https://docs.ontolica.com/search-preview/1/en/topic/documentation

Need more help with this?
CONTACT US IN OUR HOMEPAGE ...

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