Fast lane tickets:
- For our team can make an effective support & service it is important to fill out the required ticket and issue information
- If there are missing needed ticket or issue information, this will be requested before the support process can start, and delay can arise
- If it is the first time you are using our ticket system – you will be required to register yourself, else just log in to your account
Important to remember:
Sometimes it is not possible for our team to come up with the solution or a fast useful suggestion, or even make a good troubleshooting, without going deeper into the issue and installation, maybe collect information, analyzing files and material, do a closer online diagnostic of the issue and configuration, this is considered as payable Service.
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