How to request service - Search & Preview

Introduction
- How do Search & Preview Work
- Lots of Benefits with Search & Preview
- Why Search & Preview
- SharePoint without Search & Preview
Video Guide
Function & Features
- Preview Key Features
- Preview +500 File type & format List
- The 3 Step for Instant Preview
- Preview files from FileShares
- Preview files from custom CMS
- File Converters as Plug-In
- Search Features
- Search In-Depth
- Search Tech-Spec
- Preview Features
- Preview In-Depth
- Preview Tech-Spec
Licensing Model
- Editions
- Count of Servers
- Count of User’s (CAL)
- Anonymous Users
- License Key File
- System Requirements
Order, Purchase & Delivery
- Purchase Order Process (PO)
- Payment methods
- Bank information
- Currency & Valuta
- Wrong payment
- Delivery Time
- Refund
- Supplier & Office Information
- Forms
- Accept of Terms and Conditions
Pricing
- Production License
- NON-Production License
- Price Examples
- 2 ways to acquire
- Service Price Sheet
- Assurance prices
- Migration with extra License
- Handling & Service Fees
- Decrease or increase of pricing
Software Maintenance
- Software Versions Supported
- Why upgrade now
- Renewal with PO Process
- Renewal with Planning
- Manage of manual renewal process
- Activation or Reactivation of Assurance
Support, Service & Development
- Support
- Service
- Development
FAQ
- Are there any limitations to my license?
- Are there any maintenance fees?
- Are Scanned PDF files supported
- Can I purchase without a Credit Card?
- Can I use my software license 2 times
- Do you offer a consultant license?
- Do you offer Phone support
- Do you have support for Lotus Notes?
- Do we need an OWA Server
- How to renew my subscription?
- How to get renewal price guarantee?
- How to cancel my subscription?
- How to find my SharePoint Farm ID?
- How to find my Software Assurance ID?
- How to run without Software Assurance?
- How to request a license key?
- How to transfer big files for Support?
- How to submit a ticket?
- How can I ensure high performance
- What happens when my subscription expires?
- What Languages is supported
- What is user action restriction on files
- Where to find your office information?
- Why Cancellation Period
Install & Upgrade
Software Download
- Start your FREE trial
- Changelog 2019
- Changelog 2016
- Changelog 2013
- Changelog 2010
- Changelog 2007
Roadmap
- Search & Preview V9.1 – GA Release
- Search & Preview V8.1 – GA Release
- Search & Preview V8.2 – RC
- Search & Preview V10.1 – 2023
- Search & Preview O365
- Release Cycle
Request for License Key File
- Find the active License Key File
- Supported version
- Why upgrade
- How to upgrade
- License Key File Format
Documentation
- Quick Start Guide
- Quick Configuration Guide
- Administrator Guide
- How to …
- Q&A
- Error messages
Agreements
- Software Assurance (SA)
- Source Code Assurance (SCA)
- Online Service Assurance (OSA)
- Remote Service Assurance (RSA)
- Service Assurance Level 2 (SAL2)
- Service Assurance Level 3 (SAL3)
- End-user license agreement (EULA)
Policies & Disclaimers
- Software Disclaimer
- Privacy Policy
About Us
Quick Links
Contact us

Submit a service ticket with your issue in our Support and Service Center
Just follow the instruction and fill out with complete information, and our team will get back to you as soon as possible.

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